LCG

Maintenance

Lighting control maintenance that protects performance over time.

A maintenance package should do more than tick a box. It should help your lighting controls stay reliable, reduce disruption and keep the system working as it was designed to.
By taking a practical, ongoing approach to system care, we help clients maintain dependable performance, reduce avoidable faults and support the life of the installation over time.

Preventative Maintenance

A proactive approach to keeping lighting controls dependable.

Preventative maintenance is about identifying issues early, before they become larger problems. It helps reduce avoidable disruption, supports more stable everyday operation and keeps lighting control systems performing in line with the needs of the building over time.

Optimisation And Diagnostics

Restoring clarity, consistency and ease of use to building management.

When lighting controls stop behaving as expected, they can quickly become a distraction for building users and facilities teams. Our diagnostic and optimisation services help restore performance, stability and ease of use to systems that have become difficult to manage.

Technical Focus

Specialist maintenance and technical support across a wide range of lighting control systems and manufacturers.

We approach maintenance independently, which means we are not limited to supporting a single system or manufacturer. Our engineers work across DALI and DALI-2 platforms, Helvar, Lutron, Tridonic, Zencontrol and more.
That breadth of knowledge means we can diagnose problems accurately, carry out remedial works correctly and provide ongoing care that keeps systems performing as they were designed to, regardless of who installed them originally.
some of the platforms we work with →
specialist fault finding & diagnostics →
support for legacy systems →

Common Questions

Questions buyers regularly ask about lighting control maintenance.

What is the risk of a "Reactive-only" maintenance approach?
Waiting for a failure often leads to emergency call-out costs, extended downtime, and potential safety risks (especially with emergency lighting). Preventive maintenance identifies failing drivers or bus issues before they become outages.
Do you offer maintenance for installations carried out by other companies?
Yes. A large portion of our maintenance work is "takeover" support for existing systems where the original installer is no longer available or the system has become unreliable.
How often should a commercial lighting control system be serviced?
For most commercial and healthcare environments, we recommend a bi-annual visit to perform system health checks, verify emergency records, and adjust sensor timings for better efficiency.

Get in Touch

Looking for ongoing maintenance cover, or dealing with a system that is causing problems?

We work with facilities managers, building owners and contractors to keep lighting control systems performing reliably over time. If you need a maintenance programme, a one-off diagnostic visit or something in between, we can help.
Tell us what you are working with and we will take it from there.